Customer's FAQ
Q: Who are your customers?
A: Our E-store is for the general Internet shopper worldwide .They are mainly from one of the following two groups:
1. Individual buyer
2. Gadgets wholesale dealers and retail stores
Q: What are the main methods of our payment?
A: For your convenience, we currently accept the following three payment options:
1. Payment by major credit cards with Paypal
2. Others: gspay ,ips,western union,
Q: Do I get any discount if my purchase is in large quantity?
A:YES, the rate of your discount varies depending on the quantity of your order and the promotion we offer at the time of your purchase and the amount of total discount will be calculated at the check out point. Pls contact us first, when you need to get a wholesale price!
Q: What can I do if I don't like the gadgets that I have received?
A: If you for any reason are not satisfied with your purchase, you can simply return it to us within 15 days of the date of the original purchase and have your money refunded as soon as we receive the returned items (excluding shipping and handling costs).
See our Satisfaction guarantee for more detail.
Q: Are your gadgets as authentic in reality as they appear on your website?
A: YES, all of our gadgets are 100% genuine and authentic, no copy!
Q: Can you tell us how you can afford to sell the high quality electronics at your lowest prices?
A: YES, we are one of the largest sources in the world for the high quality electronics directly from the factories. Our overhead is low and we act as a direct link between you and the factories. This is how we can afford to provide you with the best quality electronics at the lowest prices anywhere in the world.
Q: Can I be assured that all information that I enter on your website is safe?
A: YES, because your payment is made with Paypal, which is the global leader in online payment solutions and has more than 50 million account members worldwide. Your credit card and other personal information entered on our website are only seen and handled by Paypal, with Paypal your financial information stays safe. Plus, you’re protected 100% against unauthorized use of that information.
Q: Do you ship worldwide?
A: Yes, all of our paintings are shipped and received worldwide within 10-15 days of the original purchase date with no extra cost.
Q: What if I am not happy with my purchase, can I return it and get my money back?
A: Yes, at elecstuffs.com, your satisfaction is 100% guaranteed. If for any reason you are not completely satisfied with what you receive, you may return it within 7 days of the original date of purchase and we will be glad to refund the full amount of your purchase (excluding shipping and handling costs).
Q: Do you wholesale and sell in Quantity?
A: We offer discounts to qualified wholesalers and dealers. If order more than 50 pics please click here to contact us.
Q: What if I have some questions that are not answered here?
A:If there is anything else you would like to know please feel free to contact us any time. We do check my email very regularly and will get back to you as soon as I can.
